The Collective Apartments is offering self-guided tours to all of our future residents.
During these uncertain times, it is more important than ever that we do our part as an apartment community to provide resources for our future residents to experience all of what The Collective has to offer in the safest way possible. For this reason, we are excited to introduce an in-person contact-free, “Self-guided” tour option for all of our future residents!
We understand that the traditional apartment tour isn’t possible right now, but that doesn’t mean your apartment selection requirements have changed. At The Collective Apartments, we understand that a virtual tour can only show you so much. As a future resident, sometimes it takes an in-person experience to make your final decision for your apartment home.
Our self-guided tour option will allow our future residents to tour their desired Collective apartment floor-plan without having to interact face to face with a leasing consultant.
Scheduling a date/time for your self-guided tour is very easy! There are a few steps that need to be followed to ensure you have a seamless journey through our community!
Below is a list of the steps you will need to follow to set up your Collective self-guided tour.
Setting up my Collective Self-Guided Tour
Here is how the process will work to make your touring experience at The Collective Apartments safe and enjoyable for you and our staff.
- Schedule your tour with our leasing agent by calling: (844) 704-8261
- When you arrive at the property for your scheduled visit, proceed to the leasing center at 880 New Jersey Ave SE.
- An envelope with an access fob for the elevator and a key to the apartment will be waiting for you in the leasing center with your name on it.
- Next to the envelope will be a plastic baggie. Please leave your government id in the baggie.
- Our leasing agent will call you on your cell and guide you through the community.
- When using the elevator, please use social distancing courtesies and wait until you can board alone.
- Proceed to the apartment. The door will be marked with a tag for you.
- You can begin your application online at https://www.rentcafe.com/apartments/dc/washington-/the-collective-1/default.aspx
- Return the envelope to the leasing center and retrieve the baggie with your ID.
- After you leave, we will wipe down the door handle, and apartment surfaces before the next tour.
- We request that when coming to tour an apartment, you wear a mask both for your protection and that of our residents.
At The Collective, our prospects’ safety is our number one priority! We look forward to seeing everyone at The Collective if you have any questions before your tour, please don’t hesitate to let us know.
The Collective Self-Guided Tour FAQ
Is your leasing office open?
Yes, our office is open.
Our hours are:
Monday: 9 AM – 6 PM
Tuesday: 9 AM – 7 PM
Wednesday: 9 AM – 6 PM
Thursday: 9 AM – 6 PM
Friday: 8 AM – 5 PM
Saturday: 10 AM – 5 PM
Sunday: 12 PM – 5 PM
Can I come in to tour?
Yes, you may come in to tour an apartment. We do require an appointment to tour. The steps for the touring process are listed above.
What if I don’t want to come into an office?
No worries, we have virtual touring options available. We can either film the apartment for you and send you a link or we can do a live tour with you. Additionally, we do have Matterports of several of our apartment floor plans.
Are you cleaning the apartments?
Between every tour, all surfaces including door handles, counters, etc. are wiped down with disinfectant wipes.
Will I be able to see any of the amenities?
At this time, you will not be able to walk through amenity spaces. We have filmed all of the amenity spaces and you can watch those by clicking here
Anything else I should know?
We ask that when you come to visit the community, you wear a mask. We also ask that you are mindful of social distancing practices both in hallways and waiting for and riding the elevator.